Terms & Conditions

INTRODUCTION:

Tirupati Bhel provides website features and other products and services to you when you visit or shop at www.tirupatibhel.com or Tirupati Bhel android app to use our products or services. By using Products or Services through www.tirupatibhel.com, you willingly and unconditionally agree to the following conditions.

PRIVACY:

Please review our Privacy Policy, which also governs your use of all information.

ELECTRONIC COMMUNICATIONS:

When you use any of Tirupati Bhel service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail / text message. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT:

All content included in or made available through any of the availed service, such as text, graphics, logos, button icons, images, and data compilations, is the property of Tirupati Bhel and shall be protected and governed by laws of the land in India.

TRADEMARKS:

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any service are marks of Tirupati Bhel. However, by availing the services, you do not acquire any right for copying or using the same.

YOUR LOGIN ACCOUNT:

If you register yourself with the portal, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility for the authenticity of the information and for all activities that occur under your account or password. However, Tirupati Bhel reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion with no damage or demure payable to you.

RISK OF LOSS:

All items purchased through electronic mode through this website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier (shipping partner) for dispatch.

DISCLAIMER:

All product and shipping-related concerns will be entertained within 24 hours of delivery only.

General Shipping Rules

  1. All orders placed/processed between 10 AM to 2 PM and 4.30 PM to 9.30 PM only.
  2. All orders placed post 9.30 pm shall be processed for dispatch within 24 hours only and delivered to you as per given timelines.
  3. Orders booked during weekends or any festival day/month might experience a delay in dispatch/delivery due to reasons like overloaded shipments or shop crowds.
  4. Shipping details provided during booking should be correct, and any delivery delay caused by incorrect details will be the sole responsibility of the customer.
  5. Orders booked on the last Monday of the month or on a shop holiday will be processed for dispatch/pickup on the next working day.

Currently, we serve only for Pune Territory with the help of delivery Partner "PORTER".

Delivery charges are defined by PORTER and apply to weights up to 20 kgs with Porter 2-wheeler.

Grievance Cell:

All product and shipping related concerns will be entertained within 24 hours of delivery only.

Returns, Refunds, and Title

Tirupati Bhel does not take title to returned items. Any case of refund or cancellation is at the sole discretion of Tirupati Bhel.

Once an order is processed for dispatch, cancellation will not be allowed.

In case of a refund, store credit will be provided for the refund amount. Store credit validity will be 1 month.